Shipping Policy
Supreme CBD LTD
Head office: Supreme CBD, Suite 176, 8 Shepherd Market, Mayfair, W1J7JY London, United Kingdom
Email: customersupport@supremelife.uk
Overview
This website (www.supremelife.uk) is operated by Supreme CBD LTD. Throughout the site, the terms “we”, “us” and “our” refer to Supreme CBD LTD. Supreme CBD LTD offers this website (www.supremelife.uk), including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.
Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
DPD Delivery
Please note that DPD now only attempt delivery once before taking the parcel to a secure DPD drop-off location. If there is no contact number attached to the delivery, the parcel will be sent back to Supreme CBD and you will have to pay a re-delivery fee. Track and monitor your DPD parcel with the DPD app, available on the Apple App and Google Play store.
UK Shipping Costs
DPD Next Day = £4.99 (Free Over £50)
UK Next Day Delivery Order Cut Off Times
Monday - Thursday: Order before 4:30pm for Next Day Delivery
Friday-Sunday: Order before 12pm Sunday for Delivery on Monday
Next Day UK Exclusions
We are unable to ship next day to Jersey, Guernsey, Northern Ireland, or Scotland, this will take 2 days.
Ireland Shipping Costs
Royal Mail 7 days = £9.99
*Customs charges may apply.
Ordering Outside The UK
For any customers who are buying CBD outside of the United Kingdom, please firstly check the various laws on CBD being shipped to your location. We take no responsibility for any orders seized due to CBD being prohibited in destinations that state this clearly on their government websites. We will not offer partial or full refunds and will not replace items if seized at the border. If a parcel is returned to our unit due to regulations within your specific region, a full refund on the product will be provided but postage costs will remain deducted. In the circumstance that you miss your overseas delivery and it gets returned, a full product refund minus the cost of postage will be issued.
*Customs charges may apply depending on your location